A Procedural Fairness Letter (PFL) is an official communication from IRCC informing an applicant of specific concerns or issues with their application that could lead to a refusal. It gives the applicant an opportunity to respond and address these concerns, ensuring a fair decision-making process. The letter will indicate a deadline to respond by. You may submit supporting documents with your response.
No, a refugee will not always receive a PFL during their application process. These letters are issued only when there are specific concerns that could impact the outcome of the application.
Although most procedural fairness letters are dispatched by IRCC in a written letter format, in an interview an officer may provide a verbal notice to inform the refugee of specific issues that could negatively impact their case, such as inconsistencies, or doubts about their credibility. This is a Verbal Procedural Fairness letter, a refugee's chance to clarify or explain the issues raised by the officer, ensuring they have a fair opportunity to present their side.